Sam Ralfe
Volunteer and Projects Coordinator
"My child and I are both visually impaired. And I've spent years in the sector. At Visably, that all matters."
| Joined | Here for... | Get in touch |
| 2026 | Volunteers, projects and making sure our work is shaped by people who get it |
I came to Visably with two things that don't always come together: professional experience and lived experience. I have vision impairment myself, and I'm also a parent to a child with a vision impairment. That dual perspective – knowing the system from the inside as both a professional and as someone navigating it for their own family – shapes everything about how I approach this work.
I've spent over 15 years in the sight loss sector, supporting children, young people and families across advocacy, accessibility and direct support roles. I've developed awareness sessions, built accessible resources and helped organisations understand what genuine inclusion actually looks like in practice, not just in policy.
At Visably, I coordinate our volunteer-led projects and partnerships. That means supporting volunteers, building connections with individuals, communities and organisations, and contributing to the systems and processes that help our work reach more people, more effectively. The detail matters to me. Accessible documents, clear processes, the right person in the right place at the right time — those things add up.
A good day is one where I know something I've worked on has made things easier for someone. It doesn't have to be big. Improving a document, supporting a volunteer to deliver something well, nudging a project forward… I like knowing the work is actually landing.
Outside of work, I create social media content to raise awareness of sight loss and accessibility, because the more people understand, the easier life gets for the people we support. I also love writing and spending time with my family and animals.
Meet more of the people who make us
Meet the team who work every day - sleeves rolled up and hearts in it - to make a world that's more accessible for people living with sight loss.
Sophie Jones
Chief Executive Officer
"Independence isn't a nice-to-have. It's a right. It's that belief that brought me to lead Visably."
Steven Poole
Service Delivery Manager
"When dad's sight went, for years a Visably radio sat in his kitchen. Joining felt like coming home."
Simon Luget
Financial Controller
"I came to Visably to cover a sick colleague back in 2019. The fact I'm still here says it all.”
Jenny Cameron
Head of Communications, Marketing & Income
"I spent years at big charities. When the team is small, the impact is visible and the stories feel close."
Beth Friend
Trusts and Foundations Manager
"Someone in my family is blind. Swapping audiobook recommendations is a small thing, but it helps us connect."
Laura-Jane Sheridan
Trusts Fundraiser
A good day is when something clicks… a bid comes together, a funder conversation goes somewhere unexpected, or support comes …
Hayley Wicker-Bradbury
Individual Giving & Legacy Manager
"My Nan's partner is losing his sight. Watching his journey tells me everything about why Visably matters."
Sam Ralfe
Volunteer and Projects Coordinator
"My child and I are both visually impaired. And I've spent years in the sector. At Visably, that all matters."
Lauren Prosser
Assistant to the CEO
When I joined, my mum-in-law's dad came to mind. He was a blind jazz musician. For him, radio was connection.
Adam Venson
Customer Service Administrator
"I'm often the first voice someone hears from Visably. It can take courage to call. I don't take that lightly."
Suresh Kuwar
Customer Service & Technical Assistant
"I live with sight loss. And I've spent years helping others navigate it. That's no coincidence – it's the job."
Divya Kohli
Communications Officer
"Guardian media-trained journalist, author and yoga teacher. Somehow, all roads led to Visably."