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Making the world wider: our impact

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We're a small charity with a big, big community around us. And every year, that community does something remarkable.

Together we’re supporting more people than ever – with a greater choice of technology, more routes to access our help, and new services for children and families. Behind every device we give, there's a story. We'll let those do the talking…

Lori beams down on her son Chip as they huddle comfortingly around his iPad from Visably.

Impact Report 2025

Find out more about what we achieved last year. Our Impact Report is available to read, download or listen to as a full audio version, chaptered for easy navigation.

Impact Report 2025 - Impact Report 2025 (Audio)

A middle aged woman smiles to camera as she holds her phone in her mobile phone up to her mouth.

Unlocking possibility one life at a time: Our services

We exist for that moment it all clicks. Last year we gave our free, easy tech to more than double the number of people we did two years ago. That reach is driven by our strongest ever connections with charities, schools, and health and social care professionals nationwide

But our support didn’t end there. Our small team was also able to offer more one-to-one advice and support to help people get the most from their new device. Led by what people tell us they need, today, we embrace a whole range of personal tech—radios, yes, but also smart speakers, tablets, e-book readers and more.

Connection, community, camaraderie: Ian's story

Finding a way to his sight loss was non-negotiable for Ian, a self-described doer. “I just want to get on with life and enjoy it as best I can.”

With the right tech, Ian's still in the stands cheering on his beloved Bristol Rovers with his footie family.

Read Ian's story
Ian and his wife sit laughing at the garden table while he uses his pocket radio from Visably.
Visably service user Annabel sits at a table holding her Voxblock audio book reader. A copy of Roald Dahl's Matilda is inserted.

A future that’s better—for all of us: Our work with children & families

Every child living with sight loss deserves the same opportunities, experiences and pleasures as their peers. However, many of the parents of children with sight loss we speak to describe the sheer effort required to navigate a fragmented and confusing system.

Last year we supported more under-18s than ever before. And we did it together with our incredible sector—working closely with partners like VICTA and Healthworks to target support where it is most needed.

Life in full colour: Chip & Lori’s story

For the first two years of his life, Charles - or Chip to his loved ones - spent more time in hospital than at home. Chip’s vision is one of many things impacted by his disabilities.

With the help of some free tech from Visably, Chip’s life is vibrant, full and connected. “His disabilities aren’t his limit,” mum Lori says. “They're part of who Chip is. His life is full of colour: just in a different way. He’s funny, clever, determined, and full of joy.”

Watch Chip using his iPad from Visably
Lori beams down on her son Chip as they huddle comfortingly around his iPad from Visably.

Transforming what we do: our research

Last year, guided by independent research, we took our first steps towards building our richest-ever services.

Hundreds of people living with or caring for someone with sight loss shared their tech needs, wants, hopes and frustrations in our study with nfpResearch. The results painted a picture of technology, not just as a practical tool, but as an emotional and social lifeline—a key to independence, connection and wellbeing. Despite the potential of tech though, our research also showed how gaps in accessibility, hefty price tags and patchy support mean too many people are missing out. 

In direct response, we’ve started to build what will become a nationwide network of tech support services and hubs. Powered by volunteers and created in partnership, our new services will complement the brilliant work already happening in the sector.

Explore our research
A young person holding a phone
Ian and his wife Pat smile lovingly at each other against a backdrop of a green hedge.
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