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Customer Service Administrator Adam, a young man with a shaved head and glasses, smiling at the camera. He is wearing a dark polo shirt with a red and white trim and standing against a plain light-coloured wall.

Adam Venson

Customer Service Administrator

"I'm often the first voice someone hears from Visably. It can take courage to call. I don't take that lightly."

JoinedHere for...

Get in touch

2026

Every call, email and making sure the right device gets to the right person 

adam@visably.org.uk


I'm the person who picks up the phone. I manage the incoming calls and emails, handle queries about referrals, equipment and delivery times, and process every referral we receive… making sure each person gets the device that's right for them, not just whatever's next in the queue. That’s what really matters. 

I came to Visably with over four years in the charity sector and a strong background in administration. A career highlight before joining was working with the Royal United Hospitals Bath charity on fundraising for a new cancer centre – one that was officially opened by Queen Camilla in 2024. I'm also a qualified Mental Health First Aider, which I think fits quietly well with a role where you're often the first point of contact for someone who's had a difficult time. 

What I love most is hearing how the devices we give out can change someone's life. Knowing I played even a small part in making that happen – processing the referral, chasing the delivery, being on the end of the phone – that genuinely means something to me.

Adam Venson, Customer Service Administrator
Customer Service Administrator Adam, a young man with a shaved head and glasses, smiling at the camera. He is wearing a dark polo shirt with a red and white trim and standing against a plain light-coloured wall.

Outside of work, I'm a dedicated Barnsley FC supporter, which requires… let’s say, a specific kind of resilience. I also love live music, long walks and spending time with friends. 

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Customer Service Administrator Adam, a young man with a shaved head and glasses, smiling at the camera. He is wearing a dark polo shirt with a red and white trim and standing against a plain light-coloured wall.

Adam Venson

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See Adam Venson
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